Delivami

Legal & Studio Compliance

Transparent agreements governing creative file delivery, pay-to-unlock escrow, payout settlement, and data sovereignty on Delivami.

Acceptable Use Policy

Version 2026-10-27 · Last updated: November 2026

This Acceptable Use Policy (“AUP”) sets out the rules that apply to every Creator, Studio team member, and Client using the Delivami platform. Designed for professional creative production and client handover, Delivami enforces automated and manual safeguards to keep studio workspaces and delivery portals trustworthy.

1. Malicious Files & Pre-Ingest Security Screening

All files uploaded to Delivami R2 vaults and Stream pipelines undergo automated MIME-signature inspection and threat screening (including VirusTotal and Google Safe Browsing checks). You may not upload, link, or distribute:

  • Malware, ransomware, trojans, spyware, keyloggers, or executable exploit payloads disguised as creative deliverables;
  • Phishing pages, credential-harvesting forms, or deceptive fake invoice prompts;
  • Files crafted to exploit media transcoders, browser decoders, or PDF renderers.

2. Copyright, Piracy & Intellectual Property

  • You may only upload, preview, or monetize creative assets that you created yourself or have lawful authorization from the rights holder to distribute.
  • You may not use Delivami delivery portals, Cloudflare Stream proxies, or Pay-to-Unlock links as a file-sharing locker to distribute pirated movies, unlicensed commercial music, cracked software, or stolen third-party datasets.

3. Prohibited Content Categories

You may not use Delivami workspaces, client portals, or custom domains to store, stream, or collect payment for:

  • Child sexual abuse material (CSAM) or any content exploiting minors (which results in immediate account termination and reporting to NCMEC and law enforcement);
  • Non-consensual intimate imagery, extortion, or doxxing material;
  • Adult pornography, escort services, or sexually explicit commercial content;
  • Content promoting terrorism, violent extremism, illegal weapons, or regulated narcotics.

4. Financial & Payment System Abuse

Because Delivami facilitates real-money invoicing and Mobile Money/bank payouts via Paystack, we maintain zero tolerance for financial abuse:

  • No Sham Transactions or Cash Advances: You may not create fictitious client invoices or pay your own invoices using stolen cards, credit cards, or third-party wallets to launder funds or extract cash advances.
  • No KYC Evasion: You may not submit forged, altered, or stolen identity documents during Dojah KYC verification, or attempt to operate multiple accounts using the same identity.
  • No Referral Gaming: You may not create self-referrals or pay your own referred account’s invoice to artificially trigger Delivami Pro referral rewards.

5. Platform, API & Custom Domain Integrity

  • Rate Limits & Scraping: You may not bypass Cloudflare Turnstile protections, brute-force 6-digit client portal OTP codes, or exceed REST API (/api/v1/*) rate limits.
  • Webhook & SSRF Restrictions: You may not register webhook URLs targeting loopback addresses, internal cloud metadata endpoints, or third-party servers you do not control.
  • Custom Domain Misuse: Studio accounts mapping a custom domain (e.g., portal.yourstudio.com) may not use that domain to impersonate another brand, financial institution, or Delivami login surface.

6. Automated Moderation & Enforcement

Delivami utilizes automated risk scoring, anomaly detection (monitoring payout spikes, login bursts, and refund ratios), and content moderation workers to flag potential violations. If your account violates this AUP, Delivami may immediately quarantine offending files, place a compliance hold on pending payouts, revoke API keys, or permanently terminate your account without refund.

To report a violation of this AUP, please email abuse@delivami.com.